Titan Chair LLC provides this NON-TRANSFERRABLE Warranty.
What Is Covered:
This warranty explicitly covers all the chair's parts, labor, and framework.
This warranty includes parts costs and labor for the first (3) years at no cost to the customer.
This warranty includes parts costs for the 5 years at no cost to the customer.
Structural Framework on selected products carries for three (3) years.
This warranty is only valid with the purchase of the extended 2-year warranty.
All standard shipping is a curbside delivery service. This offer covers most items shipped by ground within the contiguous U.S. By curbside delivery, massage chairs will arrive in their original factory boxes unless otherwise mentioned. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering them into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.
Threshold Delivery: In threshold delivery mode, massage chairs are delivered to the nearest ground-level entrance of the home, business, or apartment building.
White-Glove Delivery: With white glove delivery, massage chairs will be hand-delivered and assembled to your destination. Choose the shipping method as White Glove Delivery if you want the service. (Cost:$250)
All White Glove Services is a one-time, non-refundable service, nor does it cover any return service. Once the service has been signed off to complete service, the delivery agent will only return to further services that may have been completed on their initial visit. It is vital for the customer to fully inspect and test the product before signing off on its completion.
Please provide a valid street address with each order (we cannot ship to P.O. boxes unless a phone number is provided ). Rush and international shipments, including Alaska, Hawaii, and Puerto Rico, are subject to additional charges. Shipping costs are listed beside each product. If there is no price, you can call for a quote (this is especially prevalent for the heavier items).
All orders are processed between 7 a.m. and 5 p.m. (PST), Monday through Friday. Your order will try to be shipped within 24 hours unless otherwise noted. The order is then shipped and delivered within 7 to 10 days.
Thank you for shopping with us & if you have any questions, ask below, Live Chat, or Call Us at .
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
